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Refund Schedules ​

Configure refund policies for dropped courses.

Creating Schedules ​

  1. Navigate to Billing > Refund Schedules
  2. Click Add Schedule
  3. Configure entries

Schedule Configuration ​

Days from Term StartRefund %
0-7100%
8-1475%
15-2150%
22-2825%
29+0%

Schedule Assignment ​

Assign schedules to:

  • Terms
  • Sub-terms
  • Course types (full-term vs accelerated)

Refund Calculation ​

When student drops:

  1. Determine drop date
  2. Find applicable schedule
  3. Calculate days enrolled
  4. Apply refund percentage
  5. Adjust charges

Special Cases ​

Configure exceptions:

  • Complete withdrawal
  • Medical withdrawal
  • Military deployment
  • Hardship cases

Student Information System Documentation